Policies, Terms and Conditions

This Privacy Statement applies to the handling of your Personal Information in connection with all services and Web sites offered directly by JamyePrice.com, which is owned and operated by Crystalline Soul Healing, LLC.

This Privacy Statement describes:

• Why we collect Personal Information
• What Personal Information we collect and why it is collected
• How your Personal Information is used and protected
• When and with whom your Personal Information is shared
• How long we retain your data and your rights with your data
• How to contact us with questions or comments
• Cookie Usage and your rights with your data

Why we collect Personal Information

This site may use anonymous tracking for analytical purposes to determine web traffic, sourcing and demographics. You may choose to sign up for email communication with our secure Email Service Provider. If you purchase a product, service, or event, needed information will be collected and used to deliver said product, service, or event. JamyePrice.com and Crystalline Soul Healing, LLC do not store any credit card details.

What Personal Information we collect and why it is collected

When you opt-in to the mailing list for Jamye Price, your email and any additional information you give is stored with a private and secure email service provider. You may unsubscribe at any time.

When you purchase a product or service, your email, address, full name and any additional necessary information is input by you and collected to provide you with the product, service, or event.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Visitor comments may be checked through an automated spam detection service. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

When you send an email through our contact form, any necessary information is used only in the context of your direct email, if applicable. You are not added to any list and your data is purged from the database on a regular basis.

How your Personal Information is used and protected

JamyePrice.com uses SSL encryption throughout the entire site, including the blog posts, pages, and store. Periodic security checks are performed to keep the site and its data safe and optimized.

When you opt-in to the email list, the information you provide is stored with a private and secure email service provider (Mailchimp Privacy Policy). Your information is used to deliver weekly (or more) emails specific to the Crystalline Soul Healing List as per the terms of that list. You may opt-out at any time. Your information is never shared or sold to a third party for their usage.

When you purchase a product, service, or event; the information you provide, including name, email, credit card details and any other information you give necessary for the purchase, is transferred via SSL encryption. No credit card information is stored on JamyePrice.com. Your information is only used to deliver said product or service. All credit card information is transmitted via SSL encryption and are stored securely with the payment gateway service provider (Stripe Privacy Policy) and subject to their privacy policies (Paypal Privacy Policy).

When and with whom your Personal Information is shared

Any third party providers utilized for product or service delivery are required to utilize and maintain secure SSL encryption. They are contractually bound not to sell or share your information to any outside parties. They are only able to use your information to deliver the product or service that Crystalline Soul Healing, LLC has contracted them to provide.

JamyePrice.com may have affiliate links in correspondence or on site. All affiliates may have their own privacy policies or may choose to use any information you directly provide to them in different ways than Crystalline Soul Healing, LLC. Crystalline Soul Healing, LLC is not responsible for any outside parties that you have chosen to give your information to, even if you chose that by clicking a link from JamyePrice.com or a correspondence from Jamye Price.

How long we retain your data and your rights with your data

Your anonymous aggregated metadata may be stored via Google Analytics for up to 36 months.

Your purchase data may be stored for up to the reasonable time(s) needed for legal, administrative and tax purposes, generally a maximum of 60 months.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. No credit card details are stored onsite.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

This site uses Google Analytics (GA) to track website traffic and anonymous IP behavior. Cookie policies are guided by GA, and are only held for a maximum of 36 months.

This site may use Facebook Pixeling (FB) to track any applicable traffic from Facebook for website traffic and anonymous IP behavior. Cookie policies are guided by Facebook, and you can adjust your pixel information and tracking in your Facebook account. Your personally identifiable information is not available to, examined by or held by JamyePrice.com.

Certain plugins may use cookies to perform specific functionality for the website. This data, unless listed above, is aggregate metadata that does not identify you personally.

You may choose to block cookies from your browser by searching how to block cookies for your specific browser service and version. Please note that if you block cookies, there may be certain functionality that is unavailable to you  from JamyePrice.com.

Embedded content from other websites

This site may include affiliate links, which will be marked by (aff link) next to the link. By clicking on an affiliate link and leaving JamyePrice.com, you are subject to the rules and regulations of the new site you are visiting and JamyePrice.com is not responsible for your experience on another site.

This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

As GDPR rules require and are applicable, if you have an account on this site, or have left comments, as a citizen of the EU you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact us with questions or comments HERE.

By utilizing this website or the products or services provided on it, you agree to this Cookie Policy and Privacy Policy.

All products and services are copyrighted material owned by Jamye Price and Crystalline Soul Healing, LLC. You may not share any product or service created by Jamye Price in any format without direct written permission from Jamye Price.

These Store Policies cover all products and services you purchase directly from JamyePrice.com or directly from Jamye Price and Crystalline Soul Healing, LLC at a live event. Events, products or services sponsored or delivered by a third party must be dealt with directly with the party and are subject to the policies of that third party.

All requests for refund or assistance should be emailed HERE. Approved refunds will be provided via original payment method in US Dollars, unless prohibited, within 5 business days of request. Specific policies for type of product or service may be different and are detailed below.

Products and Services include but are not limited to:

• Digital Downloads
• Physical Goods
• Online Classes
• In-Person Classes or Retreats
• Private Sessions

Digital Downloads

Digital Downloads are delivered immediately to the email you provided at purchase. Due to the nature of digital products, refunds and technical service cannot be provided. However, if you have a problem downloading, entered an incorrect email, or did not receive a link, you may email HERE and every attempt will be made to provide you with the product within the first two weeks of purchase. If you still are not able to retrieve the product, you may be offered the choice to receive the product in physical form if available, with the cost of shipping via United States Postal Service or United Parcel Service at your expense. You are responsible for backing up and maintaining your purchase for the future. Your downloads will not be replaced due to your loss of them, your computer failure or transition to a new device.

Physical Goods

Physical goods may include, but are not limited to: hard copy CDs, DVDs, BRDs, books, cards, and other physical products.

Physical goods will be shipped within 5 business days of purchase via United States Postal Service, unless otherwise noted. If you receive a defective product, it will be refunded or replaced. You may be required to return the defective product at your expense. If you lose, break or destroy the product in the future, your product will not be replaced.

Online Classes

If you cancel your class enrollment prior to passcodes being sent out, you may receive a full refund minus a 5% processing fee. Passcodes are sent 24 hours prior to the event. Once passcodes have been sent, no refunds will be given.

If an online class has a specific refund policy other than the one noted above, those details will be on the original purchase page and in your email confirmation.

Technology is not always reliable, therefore, Jamye Price and Crystalline Soul Healing, LLC can not guarantee that live events will be accessible. Every attempt is made to record all calls. In the event that a call is not available live, you will be provided access to the recording.

If all recording fails, or if an event is cancelled by Jamye Price at any time, you will be offered a full refund.

Subscriptions

As soon as you cancel your subscription, your card will not be charged again. No refunds will be given for unused portions.

In-Person Classes or Retreats

Each In-Person Class or Retreat has specific refund policies that will be listed at the bottom of the event sales page and in your email confirmation. You are responsible for noting these policies prior to purchase. No refunds will be given for partial attendance of a class.

Private Sessions

Cancellations received prior to 48 hours of a scheduled session will be refunded in full minus a 5% processing fee. Cancellations with less than 48 hours notice will not receive a refund.

If you miss a scheduled session for any reason, you will be granted one time to reschedule without penalty. If you miss a second scheduling, you will forfeit the session and no refund will be given.

If you purchase a package of 3 sessions, and you choose not to complete the sessions, the pricing reverts to the normal price of a session. For instance, if you complete one session, you will have used $300 of your $600 payment, and will be refunded the additional $300. If you complete 2 of your 3 sessions and choose not to have the third, no refund will be given.

Cancellations from either party are rare. Please note that if Jamye Price cancels or misses your session, every effort will be made to reschedule as soon as possible. If a new suitable time can not be found, you will be refunded the appropriate amount due. If a session is missed or rescheduled by the client, rescheduling will be accommodated at the normal booking time, generally about 8-12 weeks in advance.

Credit Card Storage

JamyePrice.com does NOT store credit card details, and does not sell or share purchase details with any third parties for their marketing use. Please see the Privacy Policy above for more information.

Refund Processing

All refunds will be processed within 5 business days via original type of purchase. If a cash purchase was made, any qualified refund will be processed via check, drawn on a US bank in US dollars and mailed directly to you.  To process a refund request, email HERE.