Policies, Terms and Conditions

This Privacy Statement applies to the handling of your Personal Information in connection with all services and Web sites offered by Crystalline Soul Healing, LLC.

This Privacy Statement describes:

• Why we collect Personal Information
• What Personal Information we collect and when it is collected
• How your Personal Information is used and protected
• When and with whom your Personal Information is shared
• How to contact us with questions or comments

Why we collect Personal Information

You may visit this site anonymously at any time. However, if you purchase a product, service, or event, needed information will be collected and used to deliver said product, service, or event. Jamye Price and Crystalline Soul Healing do not store any credit card or personal information.

What Personal Information we collect

When you opt-in to the mailing list, your email and any additional information you give is stored with a private and secure email service provider.

When you purchase a product or service, your email, address, full name and any additional necessary information is input by you and collected to provide you with the product, service, or event.

How your Personal Information is used and protected

JamyePrice.com uses SSL 128 bit encryption throughout the entire site. All personal information you provide, including credit card details, are not stored on site. All credit card information is transmitted via SSL encryption.

When you opt-in to the email list, the information you provide is stored with a private and secure email service provider. Your information is only used to deliver emails specific to the Crystalline Soul Healing List as per the terms of that list. You may opt-out at any time. Your email is never shared with any third party, except to deliver a specific product or service you have chosen. It will never be shared or sold. Jamye Price and Crystalline Soul Healing, LLC do not store any of your private information on site.

When you purchase a product, service, or event; the information you provide, including name, email, credit card details and any other information you give, is transferred via 128 bit SSL encryption. No credit card information is stored on JamyePrice.com. Your information is only used to deliver said product or service.

When and with whom your Personal Information is shared

Any third party providers utilized for product or service delivery are required to utilize and maintain secure 128 bit SSL encryption. They are contractually bound not to sell or share your information to any outside parties. They are only able to use your information to deliver the product or service that Crystalline Soul Healing, LLC has contracted them to provide.

JamyePrice.com may have affiliate links in correspondence or on site. All affiliates may have their own privacy policies or may choose to use any information you provide in different ways that Jamye Price and Crystalline Soul Healing, LLC. Jamye Price and Crystalline Soul Healing, LLC are not responsible for any outside parties that you have chosen to give your information to, even if you chose that by clicking a link from Jamye Price.

How to contact us with questions or comments

[email protected]

By utilizing this site or the products or services provided on it, you agree to this Privacy Policy.

All products and services are copyrighted material owned by Jamye Price and Crystalline Soul Healing, LLC. You may not share any product or service created by Jamye Price in any format without her written permission.

These Store Policies cover all products and services you purchase directly from JamyePrice.com or directly from Jamye Price and Crystalline Soul Healing, LLC at a live event.

All requests for refund or assistance should be emailed to [email protected]. Approved refunds will be provided via original payment method in US Dollars, unless prohibited, within 5 business days of request. Specific policies for type of product or service are detailed below.

Products and Services include but are not limited to:

• Digital Downloads
• Physical Goods
• Online Classes
• In-Person Classes or Retreats
• Private Sessions

Digital Downloads

Digital Downloads are delivered immediately to the email you provided at purchase. Due to the nature of digital products, refunds and technical service cannot be provided. However, if you have a problem downloading, entered an incorrect email, or did not receive a link, you may email [email protected] and every attempt will be made to provide you with the product. If you still are not able to retrieve the product, you may be offered the choice to receive the product in physical form if available, with the cost of shipping via United States Postal Service or United Parcel Service at your expense. You are responsible for backing up and maintaining your purchase for the future. Your downloads will not be replaced due to your loss of them.

Physical Goods

Physical goods may include, but are not limited to: hard copy CDs, DVDs, BRDs, books, and other physical products.

Physical goods will be shipped within 5 business days of purchase via United States Postal Service or United Parcel Service based on your choice of service at time of purchase, unless otherwise noted. If you receive a defective product, it will be refunded or replaced. You may be required to return the defective product at your expense. If you lose the product in the future, your product will not be replaced.

Online Classes

If you cancel your enrollment prior to passcodes being sent out, you may receive a full refund. Passcodes are sent 48 hours prior to the event. Once passcodes have been sent, no refunds will be given.

Technology is not always reliable, therefore, Jamye Price and Crystalline Soul Healing, LLC can not guarantee that live events will be accessible. Every attempt is made to record all calls. In the event that a call is not available live, you will be provided access to the recording.

If all recording fails, or if an event is cancelled by Jamye Price at any time, you will be offered a full refund.

Subscriptions

As soon as you cancel your subscription, your card will not be charged again. No refunds will be given for unused portions.

In-Person Classes or Retreats

Each In-Person Class or Retreat has specific refund policies that will be listed at the bottom of the event sales page. You are responsible for noting these policies prior to purchase. No refunds will be given for partial attendance of a class.

Private Sessions

Cancellations received within 48 hours of a scheduled session will be refunded in full. Cancellations received less than 48 hours of a session will be refunded 50%.

If you miss a scheduled session for any reason, you will be granted one time to reschedule without penalty. If you miss the second scheduling, you will forfeit the session and no refund will be given.

If you purchase a package of 3 sessions, and you choose not to complete the sessions, the pricing reverts to the normal price of a session. If you complete one session, you will have used $175 of your $350 payment, and will be refunded the additional $175. If you complete 2 of your 3 sessions and choose not to have the third, no refund will be given.

Cancellations from either party are rare. Please note that if Jamye Price cancels your session, every effort will be made to reschedule as soon as possible. If a new suitable time can not be found, you will be refunded the appropriate amount due.

Privacy

JamyePrice.com does not store credit card details, and does not sell or share customer details with any third parties, other than to specifically deliver you a product or service. Please see the Privacy Policy for more information.

Refund Processing

All refunds will be processed within 5 business days via original type of purchase. If a cash purchase was made, any qualified refund will be processed via check, drawn on a US bank in US dollars and mailed directly to you.  To process a refund request, email [email protected]